Contact us
Bilto is run by a small team and every message is read by a person. We aim to reply within two business days.
General questions and support
Trouble with the invoice generator, a PDF that will not download, or a question about how something works. Telling us which browser you were using and what you were trying to do gets you a useful answer far faster than a general report.
hello@bilto.coCorrections to tax or compliance content
If a threshold, tax rate or required field on one of our country guides is wrong or out of date, we want to know. These are the messages we prioritise, because an incorrect compliance page is worse than no page at all. A link to the specific page helps.
hello@bilto.coPrivacy and data requests
Requests to access or delete the data associated with your account, questions about how consent choices are stored, or anything else covered by our privacy policy. Please send these from the email address on the account so we can verify it.
hello@bilto.coAdvertising and partnerships
Bilto is funded by advertising. Enquiries about placement on the site are welcome here. Note that advertising does not influence the editorial or compliance content, and we do not accept paid placements inside the tax guidance.
hello@bilto.coBefore you write in
A few things we are asked often, answered on other pages:
- Is Bilto free? Yes, entirely — see about for how the site is funded.
- Do I need an account? No. You can create and download an invoice without signing up.
- What data do you hold? Set out in the privacy policy.
- Can you advise on my tax situation? No. Our guidance is general, and the disclaimer explains the limits. For your own circumstances, speak to an accountant.